In a recent review published in npj Digital Medicine, researchers examined the current state of research into fully automated conversational agents (CAs)-mediated interventions for the emotional component of mental health among young individuals.
Mental health issues are a significant concern for young people, leading to psychosocial difficulties in adulthood.
Technology has emerged as an alternative to face-to-face approaches, with CAs being digital solutions that simulate human interaction using text, speech, gestures, facial expressions, or sensory expressions.
However, fully automated CAs have limitations, such as relying primarily on adult populations and not distinguishing between young and older populations. Most reviews focus on a subcategory of conversational agents based on embodiment level.